Got Questions?
Frequently Asked Questions
Everything you need to know about our educational toys, manufacturing process, and partnership opportunities.
'question' => 'What is your minimum order quantity (MOQ)?',
'answer' => 'Our standard MOQ is 3,000 pieces per design for custom toys and 1,000 pieces for existing designs. We can discuss flexible arrangements for long-term partnership opportunities.'
],
'2' => [
'question' => 'How long does the production process take?',
'answer' => 'Standard production time is 25-35 days after sample approval and deposit confirmation. For complex custom designs, it may take 35-45 days. Rush orders can be accommodated with additional fees.'
],
'3' => [
'question' => 'What certifications do your products have?',
'answer' => 'All our products comply with international safety standards including EN71 (Europe), ASTM F963 (USA), CPC certification, RoHS compliance, and CE marking. We can also provide additional certifications as required by your market.'
],
'4' => [
'question' => 'Can you provide custom packaging design?',
'answer' => 'Yes, we offer comprehensive packaging solutions including custom box design, blister packaging, and retail-ready displays. Our design team can create packaging that aligns with your brand identity and market requirements.'
],
'5' => [
'question' => 'What payment terms do you offer?',
'answer' => 'We typically work with 30% deposit upon order confirmation and 70% balance before shipment. For established partners, we can discuss more flexible payment terms including L/C and extended payment periods.'
],
'6' => [
'question' => 'Do you offer product liability insurance?',
'answer' => 'Yes, we maintain comprehensive product liability insurance coverage up to $2 million USD. We can provide insurance certificates and work with your insurance requirements to ensure full coverage.'
]
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What is your minimum order quantity (MOQ)?
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How long does the production process take?
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What certifications do your products have?
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Can you provide custom packaging design?
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What payment terms do you offer?
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Do you offer product liability insurance?
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Still Have Questions?
Our team is ready to help you find the perfect educational toy solutions for your business.
Contact Our Team
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